Your HVAC system can stop working at any time, or you may need to repair some parts of the HVAC system. That’s why most of the HVAC manufacturers offer warranty for the HVAC system. However, the warranty can be used as a marketing policy or gain customers’ trust, but I won’t talk about this topic today.
Many home users believe that they won’t need the warranty service. On the other hand, there’s another group which believes that the manufacturer won’t give them the warranty service, which they promised to do. But unfortunately, both groups are wrong. HVAC warranty service is straightforward, and there are no hidden conditions behind it. If you need a service warranty, you’ll get it from the HVAC company. Wise home HVAC users collect all the information about the HVAC warranty service and use them when they’re in need of that.
In this article, I’ll give you the full guide of HVAC warranty and its different types.
3 Types of HVAC Warranties
1. Installation Warranty
A faulty installation is one of the common reasons why the HVAC manufacturer company will refuse to give you the warranty they offered because they don’t have anything to do with the installation. Manufacturer companies will only give the HVAC equipment, and you’ll need to install it by yourself or with the help of HVAC professionals. However, an HVAC professional or dealer provides you the installation warranty. If something happens during the installation, the dealer will be responsible for the damages and repay.
Many homeowners in the US face this faulty installation problem. As they don’t know about the installation warranty, they seek help from the manufacturer company. But when you have a faulty installation, the HVAC manufacturer company won’t provide you any warranty as it’s not under the terms and conditions of their warranty.
So, before installing, ask for the installation warranty to the dealer. It’ll save you from harassment and other financial difficulties.
2. Manufacturer Warranty
The manufacturer warranty is provided by the manufacturer, which made the HVAC system. When you buy the product, you’ll have to register the product to your name. Most of the manufacturer company offers 5 to 10 years of warranty. In this time, if your HVAC system requires any repair or it stops working, you can go to the shop and claim the warranty.
3. Extended Warranty
You may have received an email about the extended warranty of your HVAC equipment. Extended warranties are generally given for air conditioners, furnace, and heat pumps. These extended warranties are offered by third parties. So, before claiming the extended warranty, you should read all the terms and conditions of the contract.
Now, I’ll tell you briefly about what these HVAC warranties cover and what they don’t.
What HVAC Warranties Cover and Don’t
HVAC warranties generally cover the defects in materials and workmanship. For example, if there’s a problem in the parts of the HVAC system and those problems start to show during the coverage time, then the manufacturer company will replace that defected parts without any cost. Also, there can be incompetence on the assembly line; this is called workmanship. If your HVAC system isn’t assembled properly, it won’t function as you expect. So, when you take your HVAC equipment to the manufacturer, they’ll check the assembled parts of your HVAC system, and if they find out that the problem you’re facing is because of the assemble fault, the manufacturer will repair it without any cost and labor charge.
Now, let’s talk about which HVAC warranty won’t cover. Actually, this is more about how to void your HVAC warranty. Fortunately, if you’re aware of this, you can easily avoid these issues.
Your HVAC warranty won’t cover the faulty installation. If your system catches fire or if it is struck by lightning on the HVAC equipment, it’ll be considered as a faulty installation. The HVAC company can also call it the act of God. Since the HVAC manufacturer has nothing to do with this, the manufacturer will refuse you to offer any warranty. Also, if you buy the HVAC equipment from the unauthorized seller or add any parts that aren’t authorized by the HVAC company, you won’t get the warranty. So, before buying and adding new parts to the system, you should check the authentication of the source.
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See the summary of this content in an infographic here – 3 Types of HVAC Warranty – Manufacturer, Installation & Extended [Infographic]3 Types of HVAC Warranty by Rifat
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